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Telephone Triage Resources


Newsfeeds, Articles, Power Point Presentations, Telehealth BooksTelehealth e-Newsletter

Since 1995, TeleTriage.com has served as an informational clearinghouse rich with resources: Telephone Triage books, job information, blogs and RSS feeds to the latest news and research.  Please explore these links and feel free to link to this page as a resource for your company or practice.


 “Thank you for the course, Sheila. The content has been valuable in this surreal time as we have had an increase in triage calls.” M.H., Ambulatory Nurse Educator, New York

As clinicians, we need timely, reliable information.  Michael Osterholm, MD, PhD, is a public health scientist, as well as a biosecurity and infectious disease expert.  Osterholm tells it like it is.  Check out his weekly report on testing, immunity, reopening, etc.    LINK

CIDRAP has a wealth of resources for clinicians: COVID-19 Healthcare Preparedness and Response.

Effective COVID-19 Crisis Communication

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Vote, Help Others Vote Safe

 Your  vote  is  your  most powerful  tool  in  an  election.  Second  to  that,  helping  others vote  is  a  way  to  enable  more people  to  harness  that  power.” American Nurses Association 


Over 4 million strong — nurses vote!  In this pandemic, volunteer now to help others vote@home — by mail or other safe voting options:  Curbside Voting, Expanded Early Voting,  Vote-Anywhere Rules,  Reserved Time Voting. Please click on LINKS below for convenient ways to take part!

  1. Vote.org
  2. Check Your Voter Registration
  3. Voter Registration Deadline: All States The COVID-19/Coronavirus situation is unfolding quickly. Please check back with Vote.org or your state site frequently.
  4. Vote by Mail: Latest on All States
  5. VoteAtHome.org
  6. Vote by Mail Poll WSJ

Voting should not be a matter of life and death

Protect the Health of the Community AND the Frontline Nurses 

Join Leaders who support Vote by Mail:  Michele Obama, Elizabeth Warren, Stacey Abrams, Amy Klobuchar, Kamala Harris and Nancy Pelosi 

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Telehealth Training Program

“Triage is not an end-point but a beginning.”  Manchester Triage Group

TeleTriage Systems’ goal is to help telephone triage nurses get patients to the right level of care, at the right time for the right reason — AND possibly further evaluation and/or treatment.  We develop the simplest, most effective tools to help  you achieve that.

“Thank you so much for the materials that you’ve sent to me. In my new position, I was desperate for up-to-date information regarding risk management, scope-of-practice rules and any other information I could find. Your books and articles have answered all of my most important questions and so much more.

Thanks to you, I’m no longer just relying on my past 11 years of practical experience as a telephone triage nurse. I now have written ‘best practice’ standards in hand that I can refer to. Many thanks again for all you do.”

T.W., Clinical Quality Auditor, 24/7 Triage Line, California

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