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Innovation & Excellence in Telephone Triage Consulting, Training & Products for over 30 years
Products and Services Available
Telephone Triage Consulting

Telephone Triage consulting may mean many different things.  Whether the project is to develop a customized community-based seminar, or expert electronic software (CDSS) development or refinement, conference development or legal nurse consulting, Ms. Wheeler brings expertise, professionalism, a passion for excellence and “real world” solutions to every consultation project.


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Telephone Triage Training, Seminars And Workshops

Telephone triage training deficits Current studies have found, since their inception in 1990′s, electronic protocols have not significantly reduced decision making errors.  Electronic expert software training may not reduce error.  User unfriendly protocols may actually contribute to under referrals and delays in care.  While training by software vendors is required to correctly operate expert software, it does not replace clinical training in critical thinking, pattern recognition, and the clinical medical decision making process.


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Telephone Triage Continuing Education Online Courses

Our Unique  Online Continuing Education courses  meet clinicians’ and managers’ needs FAST. Research demonstrates that basic errors continue to plague current practice, and increase  liability.   We offer the most online telephone triage training and telehealth training courses, and they are instantly available, eliminating the costs of  travel, lodging and conference attendance.  Our courses are evidence-based, “real world” and based on actual malpractice cases.


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