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Innovation & Excellence in Telephone Triage Consulting, Training & Products for over 30 years
Products and Services Available
Telephone Triage Consulting

Telephone Triage consulting may mean many different things.  Whether the project is to develop a customized community-based seminar, or expert electronic software (CDSS) development or refinement, conference development or legal nurse consulting, Ms. Wheeler brings expertise, professionalism, a passion for excellence and “real world” solutions to every consultation project.


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Telephone Triage Training: Workshops and Seminars

Telephone triage clinical training needed Researchers have found that since the introduction of  electronic guidelines in 1990’s, these expert software products have not significantly reduced decision making errors.  User unfriendly guidelines may actually contribute to errors leading to under referrals and delays in care.  Training for software operation does not replace clinical training: critical thinking, prioritizing, pattern recognition skills, and clinical decision making skills.


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Telephone Triage Continuing Education

Our Unique Telephone Triage CE Courses Online meet clinicians’ and managers’ needs FAST. Research demonstrates that basic errors continue to plague current practice, and increase  liability.   We offer the most online telephone triage training and telehealth training courses, and they are instantly available, eliminating the costs of  travel, lodging and conference attendance.  Our courses are evidence-based, “real world” and based on actual malpractice cases.


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