远程医疗培训手册和准则 -- 通过从医学专业值得信赖 1985


成人电话分流指引 — A unique, innovative, standards-based system

\除了被 standards-based (Clinical Practice Guidelines We Can Trust, IOM, 2011) 独特的功能包括:

  • 五级分类: 指南 敏锐度水平是从 1989 由美国急诊医师学院. 在 1995, 他们被进一步细化为5级分类. 这些准则早于以下概念描述 曼彻斯特分类集团 和紧急程度指数 (all designed for face-to-face triage). The guidelines contain nomenclature: 视力分类, definitions, time frames. 5级分类法提供了临床优先级, and a unified method for assigning triage (Standard 2, 3)
  • “Round the clock”, not just Office Hours: “Round the Clock” Disposition recommendations, 不只是办公时间. 处分权覆盖 24/7/365 not just 9-5, M-F, 提供了一个“真实世界”, 实用的工具. 5-级别分类提供明确的指示或处置,明确说明何时, where and why patients should follow up, by stating the site, time frame and level of urgency of symptom pattern elicited by the nurse (Standard 1)
  • Age-specific: Explicitly state the population to which they apply. Content is customized to three unique age groups: 婴幼儿,儿童 (Age Birth to 6 岁月), 学龄 (年龄 6-18 岁月) and Adult (年龄 18 岁月 +) (Standard 1)
  • A Generic Guideline supports nurses in several ways (Standard 4,5,6):
    • as a “Fall Back” 或在应急的情况下,其中的准则现有协议可能不适用级别分类提供明确的指示或处置,明确说明何时
    • as a “Go To” guideline before using a specific one
    • as a training tool for new staff
  • Patient-centered guidelines. Uniquely “Patient Centric” (Standard 1, 5, 6)
    All Literacy Levels: 为了方便沟通的准确性和简洁打电话, we wrote guideline content at 5 至 8 grade literacy level for condition descriptions and home treatment instructions. 无需从medicalese打好语言翻译, or college level to grade-school level.

    All economic levels: 建议配低价, accessible home treatments, support groups for comprehensive coverage of all populations.

  • Site-based titles: Presented in lay language, the way that patients typically present symptoms

Standards-Based The features listed above meet and surpass current standards for decision support systems:

  1. Explicit: 指引明确规定人口它们适用
  2. 可靠: Designed to lead to correct outcomes. 5-Tier Triage disposition designate where, when and why patients should be seen
  3. Reproducibility: 五级分诊护士便利选择同一倾向的不同群体
  4. 用户指南 contains complete operating instructions, 包括相关假设和例外的建议
  5. 明晰: 写在明确的语言, 使用精确定义的术语, 在一个用户友好的介绍
  6. Transparent: üsers can clearly understand how they work

Clinician-Developed Developed by practicing clinicians practicing clinicians, reviewed by Expert Physician Reviewers

  • 安全: Spotless safety record, no malpractice events have been linked to these guidelines since publication in 1995
  • 多用途 级别分类提供明确的指示或处置,明确说明何时, 级别分类提供明确的指示或处置,明确说明何时: Emergency Department, 级别分类提供明确的指示或处置,明确说明何时, 级别分类提供明确的指示或处置,明确说明何时 (Office, Clinic, 级别分类提供明确的指示或处置,明确说明何时)
  • Customizable when used with three ring binder and Tabs

用户友好, 透明和直观

  • unique pattern recognition design 模仿大脑的自然问题,通过合成两种算法和模式识别求解方法. 该准则利用症状的识别/匹配策略,以支持安全决策. 这 “真实的世界” 的方法来决策已经由医疗决策专家Vimla帕特尔在她的电话分诊护士执业教育署设置的研究证实. 这也是急诊医学医师实践标准.
  • Unlike systems with hundreds of protocol titles (which can lengthen the search process), this system is complete 简洁. Fifty guidelines address over 1,500 common and rare but predictable conditions. Each guideline includes screening questions, home treatment and/or first aid directives, 及补充病人的教学信息.
  • 快速和用户友好 这些准则不够详细,以确保自信的决策, 还不够简练,以消除过度的和耗时的交叉引用.
  • 权威性 该协议由二十专家级护士专案组进行合作开发超过两年的时间, 执业护士和医生, 提供一个多学科的角度.
  • 方便您的预算 电子协议可以花费数十万美元. 和 “越来越多的自己” 纸协议是非常耗时和昂贵的,以及. 这四位一本手册已经说明了一切, 并且是极具成本效益 – 黄金的投资价值它的重量!

“Clinical Systems to Help Clinicians Get Patients to the Right Place at the Right Time for the Right Reason” TM