电话分流培训, 咨询和专业知识 -- 通过从医学专业值得信赖 1985
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电话分流 & 远程医疗书籍


Ms Wheeler has written four telephone triage books — 一 培训手册 and a three-volume set of 成人 and Pediatric Telephone Triage Guidelines (学龄婴幼儿,儿童). Wheeler’s 1993 training manual has become a classic in the field. This training manual focuses on how to perform telephone triage, and is a unique combination text/audiotape/workbook. It essentially launched telehealth as a subspecialty in 1993. It remains the classic “how to” 和 “go to” training manual for the field.

从 1993 至 1995, Ms Wheeler served as Editor-In-Chief for a 25-member Task Force to develop the first and only paper-based version of age-based, 以病人为中心, 5-Tier telephone triage guidelines (协议). Both training manual and Adult guidelines include audio CDs, each with re-enactments of 10 different actual telephone triage cases, with follow-up analysis and critique of each call and suggestions for improved practice.

女士. Wheeler has authored a 3-volume set of 方针 (成人, School-Age or Infant-Child), 培训手册– “电话分流: 理论, 实践 & Protocol Development” 和 实践标准 and Preceptor Workbookboth downloadable.

Purchase books at Amazon.com

“ Telephone Triage & Telehealth Books to help Clinicians Get Patients to the Right Place at the Right Time for the Right Reason” TM