Telephone triage training, consulting and expertise -- trusted by medical professionals since 1985
tel. 415-453-8382


Telephone Triage Continuing Education Courses


Telephone Triage Continuing Education Courses

Unique, essential and practical!  Seven options for Continuing education  courses meet clinicians’ and managers’ needs FAST. You will learn essential information — an overview of telephone triage, an introduction to guidelines, telephone triage safety, and three articles on legal issues.

Research demonstrates that clinicians still make basic errors increasing corporate  liability.  Quality training can reduce this risk.  We offer the widest array of telephone triage  continuing education courses, and they are instantly available, eliminating the costs of  travel, lodging and conference attendance.

“We don’t look for patterns of our recurrent mistakes or devise and refine potential solutions for them. But we could, and that is the ultimate point”. Gawande, 2010

Noticing patterns of error in her work as an expert witness, Ms. Wheeler’s courses are based on reducing possible human error and reducing inadequacides in assessment communication, continuity, informed consent — all root causes of error in Medicine (Joint Commission).  These courses are as evidence-based and “real world” as feasible. Photo-11

See full descriptions of all  Telephone Triage CE Courses online.

“Clinical Systems & Training to Help Clinicians Triage Patients to the Right Place at the Right Time for the Right Reason” TM

FREE DOWNLOAD:  Check out the FREE Audiotaped case studies which are part of the 30 CE hour Course “The Fine Art of Telephone Triage”.