Telephone triage training, consulting and expertise -- trusted by medical professionals since 1985
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Telephone Triage Continuing Education


Telephone Triage Update Package

18 CE Hours  Five CE Courses include:

Sheila Wheeler has been approved by California Board of Registered Nursing as a CE Provider #10680. Ms Wheeler has authored telephone triage training manuals and guidelines.

 The package includes:

  1. 4 printed articles
  2. One Volume Adult or Pediatric Guideline Manual 300+ pages
  3. Download for 190-page Preceptor Workbook
  4. Download for 80-page Standards Manual
  5. Audio link to 10 case studies for review, analysis, discussion
  6. A slide presentation with AudioLink to Ms. Wheeler’s 60 minute presentation

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TO PURCHASE A COURSE

Simply

  • Order the Post Test online through PayPal.
  • You will receive the Post Test via email within 48 Hours. If you need it sooner, call 415 453 8382
  • PLEASE CHECK YOUR SPAM FILTER
  • Read the required reading: 1. online article, or 2 a Book — delivered via regular mail in 5-7 days. If you need it sooner, call 415 453 8382
  • Complete the post test and submit it via email.
  • If you pass with 70%, you will receive a Certificate of Completion via email!  If you need CE sooner, call 415 453 8382

If you haven’t already done so, you can earn 30 CE hours in telephone triage by taking “The Fine Art of Telephone Triage”. If you have taken that course, check out TeleTriage Systems’ other courses that can earn you up to 15 -18 CE’s.  It’s quick and easy and most of the courses are available to read online immediately.

CE Feedback & Testimonials

“Thank you so much for the materials that you’ve sent to me. In my new position, I was desperate for up-to-date information regarding risk management, scope-of-practice rules and any other information I could find. Your books and articles have answered all of my most important questions and so much more.

Thanks to you, I’m no longer just relying on my past 11 years of practical experience as a telephone triage nurse. I now have written ‘best practice’ standards in hand that I can refer to. Many thanks again for all you do.”

T.W., Clinical Quality Auditor, 24/7 Triage Line, California


18 CE Hours NEW 2017 Pricing: $216





Individual CE Courses Available

The Fine Art of Telephone Triage

Essential training for telephone triage: risk management, nursing process, communications, high risk populations and crisis management.

Course reading material is a book (included) and Audiolink to 10 case studies with analysis and critique

30 CE Hours for $150

Safety in Telephone Triage

Provides an in-depth understanding of issues related to safety of clinical and non-clinical decision makers in telephone triage.

Course reading material is an article included in the price of this CE course.

6 CE Hours for $85

Telephone Triage Guideline Competency

Addresses major elements of telephone triage and how to correctly operate telephone triage protocols and form.

Course reading material is a book (included)

5 CE Hours for $100

Telephone Triage Risk Management 1

Trends and Advances

Addresses major trends, risk management, documentation, policies in telephone triage.

Course reading material is a free article, sent as a PDF after ordering the course  

3 CE Hours for $70

Telephone Triage Risk Management 2

Two Expert Views

Two risk management experts describe elements of negligence and recommendations for reducing risk exposure.

Course reading material is a free article, sent as a PDF after ordering the course

3 CE Hours for $70

Telephone Triage Risk Management 3

Best Practices to Avoid Common Errors

An update for clinicians and managers to avoid common errors still evident in telephone triage.

Course material is a one-hour slide show with audio presentation

1 CE Hour for $20

TO PURCHASE A COURSE

Simply

  1. Order the Post Test online through PayPal.

  2. You will receive the Post Test via email. PLEASE CHECK YOUR SPAM FILTER

  3. Read the required reading: 1.  online article, or 2 a Book (ordered/paid for separately through Amazon)

  4. Complete the post test and submit it via email

If you pass with 70%, you will receive a Certificate of Completion via email!

If you haven’t already done so, you can earn 30 CE hours in telephone triage by taking “The Fine Art of Telephone Triage”.

If you have taken that course, check out TeleTriage Systems’ other courses that can earn you up to 15 -18 CE’s

It’s quick and easy and most of the courses are available to read online immediately.

CE Feedback & Testimonials

“Thank you so much for the materials that you’ve sent to me. In my new position, I was desperate for up-to-date information regarding risk management, scope-of-practice rules and any other information I could find. Your books and articles have answered all of my most important questions and so much more.

Thanks to you, I’m no longer just relying on my past 11 years of practical experience as a telephone triage nurse. I now have written ‘best practice’ standards in hand that I can refer to. Many thanks again for all you do.”

T.W., Clinical Quality Auditor, 24/7 Triage Line, California