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Telephone Triage Resources


Newsfeeds, Articles, Power Point Presentations, Telehealth BooksTelehealth e-Newsletter

Since 1995, TeleTriage.com has served as an informational clearinghouse rich with resources: Telephone Triage books and RSS feeds to the latest news and research.  Please explore these links and feel free to link to this page as a resource for your company or practice. Check out our latest e-Newsletter


 “Thank you for the course, Sheila. The content has been valuable in this surreal time as we have had an increase in triage calls.” M.H., Ambulatory Nurse Educator, New York

As clinicians, we need timely, reliable information.  Michael Osterholm, MD, PhD, is a public health scientist, as well as a biosecurity and infectious disease expert.  Osterholm tells it like it is.  Check out his weekly report on testing, immunity, reopening, etc.    LINK

CIDRAP has a wealth of resources for clinicians: COVID-19 Healthcare Preparedness and Response.

Effective COVID-19 Crisis Communication

Newsfeeds, Reseach & Articles

Power Point Presentations

Telephone Triage Articles

Ranging from 1987 to current day, the articles reflect growth and development of a new subspecialty, from the perspective of Sheila Wheeler, thought leader and pioneer.

Our Telehealth e-Newsletter focuses on topics of interest to clinicians, managers and health experts, such as Risk Management, Telehealth Standards, ED Gridlock, Unusual calls, Patient Safety, Guideline Safety,  ED Telephone Triage Policies, and the Clinical Call Center of the Future. Subscribe now Telehealth e-Newsletter

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