Are Telephone Triage Guidelines Safe & Reliable ?
Posted by Sheila Wheeler on Feb 14, 2014 in Articles of Interest, FAQ Telephone Triage, FAQ-Protocol | 1 comment How to Evaluate Telephone Triage Guidelines and Protocols It is safe to say that telephone triage guidelines are still in “early days”. No independent, peer-reviewed, comparative study has found one guideline system to be safer than all others. In fact, errors and delays in care still plague telephone triage. According to the Institute of Medicine, error is defined as the...read more