Telephone Triage Policies & Regulations
TELEPHONE TRIAGE CALL CENTER STANDARDS
The American Accreditation HealthCare Commission/URAC Interpretive Guide for Health Call Center Standards.
TMAS Regulated businesses can obtain licensing information and download forms.
STATE BOARDS OF NURSING
National State Boards of Nursing Policy questions regarding telephone triage or interstate practice
Nurse Licensure Compact Standards and regulations vary by state
Frequently Asked Questions Regarding Telephone Triage Standards and Interstate Practice
Who can legally perform telephone triage?
How does the Nurse Practice Act define telephone triage?
What are the current standards for medical call centers and telenurses?
What regulations govern interstate practice of telephone triage?